Leading Lean Healthcare experts from across the US and beyond come direct to your computer to share best practice improvement initiatives for your healthcare organization!

Meet your Speakers

Click on a photo to view their bio
 
  • Mark Graban
  • Bill Owad
  • Brock Husby
  • Alan Gleghorn
  • Anne Musitano
  • Airica Steed
  • Wes, Waldo
  • Dr. Ed Boudreau
  • Jennifer Van Dyke
  • Doug Sabotin
  • Steven Spear
  • Jayaprakash Gnanam
  • Krisopher  Goetz
  • Ron Wince
  • Sal Bognanni
  • Alexander Kolker
  • Valentine Boving
  • Brock Husby
  • Lesley Doherty
  • Todd Lammert

Dear Healthcare Professional,

The healthcare industry is increasingly under massive pressure to not only meet and exceed demands for patient safety and quality of care, but is expected to do so at lower and lower cost. Becoming a pioneer in both efficiency and effectiveness has become essential to the job of any healthcare leader.

You’re not only trying to save lives and transform the way healthcare is delivered but simultaneously attacking waste, complexity and variation to reduce turnaround times and unnecessary cost – it’s not an easy task.

Of course you’re not the only one. More and more healthcare professionals like you are turning to tried and tested process improvement methods such as Lean to deliver constantly on these competing demands.

But it’s not that simple and whilst Lean holds the key to unlock great efficiencies, it’s not something you can implement overnight. Perhaps you too are struggling to:

  • Capture and sustain staff and physician engagement for Lean improvements
  • Find the right balance between standardized processes and the need to respond in a flexible fashion to individual the patient needs
  • Select and prioritize focus for Lean projects to reap maximum rewards for the organization and create buy-in

The list could go on. However, help is at hand…

With your most immediate challenges in mind, 16 leading healthcare organizations have come together to share their experiences, advice and best practice on achieving sustainable results and ROI from your Lean and process improvement initiative.

Providing you with inspirational and world class learning in your workplace

Through 4 weeks of 100% online content (including panel sessions, interviews, practical case studies and thought leadership) we’ve bought their experience together to help you build a sustainable quality process improvement program.

  • Week 1: Lean evolutions in healthcare
  • Week 2: Drilling down how Lean can improve patient safety and patient care
  • Week 3: Creating engagement and Lean cultures
  • Week 4: Case study focus: Innovative and practical applications for Lean thinking

This unique 100% online webinar series is designed to give you relevant and timely examples of best practices from around the globe, at your finger tips. There’s no time out of the office, and no costly travel. Running from March 15th until April 7th you’ll be able to join 2 pre-scheduled webinars each Tuesday and Friday.

But don’t worry if you’re busy and if you do miss one, you can download the recorded webinar at watch it at your own convenience online.

It’s 4 weeks worth of organization changing content, plus when you sign up before February 18th, you’ll receive and extra $200 off. Act Now. Register Yourself—And a Team of Key People Today!

I look forward to you joining us!

Best Wishes,
 


Megan James
Portfolio Director
Process Excellence Network


P.S – I’m delighted to announce the prolific bloggers and thought leaders, Mark Graban & Steven Spear, whom will be featured in week one for the online series – check out the agenda below to get an insight into their session.





Event Highlights



Secure your place at the premier online event series for healthcare and quality improvement professionals to discover how you can truly transform your organization with Lean.

  • Extraordinary times for the Healthcare Industry: are you ready for it? With the healthcare landscape rapidly evolving under the reform, make sure that your strategy for improvement is aligned to the latest priorities.
  • Defining the critical issues for the healthcare arena: How issues such as access, re-admissions and quality need to be addressed and prioritized for improvement programs.
  • Setting the process improvement plan in motion: How to get started with Lean to achieve maximum and speedy results engage your organization.
  • Get up to scratch with the global Lean perspective: A comparison with Lean applications and healthcare development globally.
  • Evaluating the big dilemma surrounding quality, safety and cost: Can you really have it all and if so then how?
  • Leveraging Lean thinking to improving critical patient safety: How can Lean and process improvement be leveraged to ensure optimal levels of patient safety in an increasingly stretched environment?
  • Creating a patient-centered care system: Defining what the patient really wants from their healthcare experience and how Lean can help you achieve this.
  • Engaging patients to define decision quality surrounding patient care: What are we doing well? What can we do better?
  • How to ensure Senior Executives are engaged in your program: Creating a mutual understanding of what Lean can deliver from the beginning and communicating effectively to ensure engagement on all levels.
  • Getting your nurses and physicians onboard: As a Lean and improvement leader, how can you win the hearts and minds of the hospital staff?
  • Using value stream mapping and spaghetti maps to define your processes and improve your efficiency where it matters the most: Practical examples of the most successful projects employed.
  • It doesn’t stop when they leave the hospital: Applying Lean thinking to improve the entire patient journey and increase the effectiveness of aftercare provision.

Plus, thought leadership insights from two of the most prolific Lean healthcare thinkers:

  • Steven Spear, Author, Chasing the Rabbit blog and The High Velocity Edge: How Market Leaders Generate and Leverage Operational Excellence to Beat the Competition.
  • Mark Graban, author, LeanBlog.org: Creating "daily kaizen" to engage front line healthcare employees and managers in Lean principles.


WHO:

This event is ideal for healthcare professionals focusing on operational and quality improvement. Attracting attendance from Chief Quality Officers, Chief Nursing Officers and Chief Operating officers, down to process excellence leaders, Lean leaders, MBBs and nurses, the webinars will address both the strategic and practical elements to Lean implementation.


WHAT:

This complete online summit will help you to transform the efficiency and quality of your healthcare organization through the application and integration of Lean thinking techniques. Presentation topics include:

  • Week 1: Lean evolutions in healthcare
  • Week 2: Drilling down how Lean can improve patient safety and patient care
  • Week 3: Creating engagement and Lean cultures
  • Week 4: Case study focus: Innovative and practical applications for Lean thinking

WHERE:

In the comforts of your home or office! No traveling expenses or timing conflicts. This online event takes place by using your computer or laptop.


WHEN:

Beginning March 15, 2011 (spread over one month to improve learning and accommodate your schedule; scroll down for the full agenda). All sessions are recorded so if you can't make a particular session, don't worry, you'll have access to all 16 sessions to view at your convenience.


WHY:

Following this online event you’ll know how Lean is most relevant within the evolving healthcare organization, practical tools for application and fast results as well as how to engage everyone in your organization. It’s an opportunity not to be missed when improvements are so paramount – and you can do it without even leaving your home or office!


HOW:

Simply register by clicking on any of the links throughout this page. Click here to save $200 (lock in your early bird savings!) and secure your spot.



How it Works



Studies have shown that those who continuously participate in knowledge sharing, learning and networking opportunities are more likely to leverage their performance, develop better business relationships and become more engaged in their work.

  1. This online event showcases LIVE, real-time presentations.
    Our entire speaker faculty will be presenting their knowledge and expertise on Lean Healthcare via your computer. From the comfort of your home or office, you can listen and watch the presentations in real-time, and interact with the speaker and other healthcare process improvement professionals that share similar challenges.

    And if your schedule isn't flexible to the LIVE presentations, don't worry; you'll get ALL sessions, on-demand so that you can participate at your convenience.
     
  2. Interact with the presenters and additional healthcare professionals LIVE!
    Unlike pre-recorded Webinars, this event gives you the opportunity to interact with the experts in real-time. Presentations and discussions take place the moment you log on, and if you have questions or comments while the event is taking place…just ask and you'll get a response instantly!

    The virtual rooms are equipped with many features that give you the ability to participate in surveys and polls, desktop sharing, downloadable content, live chat and live Q&A, amongst many other options.
     
  3. Networking is a key contributor to knowledge sharing...
    Often times when you go to conferences, you exchange business cards with many Healthcare professionals. Usually the conversation stops once you pack up and head back to work. Not here! This online event not only gives you the chance to meet process improvement leaders that are in the same boat as you, you'll be able to have extensive discussions, live ongoing interactivity and continuous sharing of best practices.

    Don't forget to join our LinkedIn Event group (SixSigmaIQ.com & IQPC - Lean Six Sigma & Process Excellence for Continuous Improvement) where you can network and continue to interact with Process Improvement and quality professionals like yourself. (Our LinkedIn Group is invite ONLY to event registrants so that you can continue your experience of the event indefinitely, without being harassed by sales pitches and spam!)

    Take full advantage of our event-focused Twitter-based chat stream (the hash tag for this event is #LeanHealth) where you can interact LIVE with your peers while the event is taking place.

    We understand that you don't have much time in your busy schedule, so we have designed this event to accommodate you as best as we can. We've expanded this online event over the course of 4 weeks, with a handful of sessions a week.

    And if you can't make it, you'll have access to anything you missed! The recordings will be available for you to view at any time.




Agenda



Available
Now
Extraordinary Times for the Healthcare Industry: Are You Ready For It?
Mark Graban
Bill Owad
Brock Husby
Alan Gleghorn

With the Healthcare reform on the horizon, this introductory webinar will discuss the key facts your organization needs to take into account when planning future process improvement projects. Setting the scene for the webinar series you will cover:

  • The big picture: How the healthcare reform has led to transformations in the business model used by hospitals and healthcare suppliers
  • Evaluating critical changes in legislation, regulation and policy: What this means for you as a healthcare professional and the wider healthcare industry
  • Make sure you are prepared: How Process Improvement and Lean techniques can be used to embrace the changes required
  • Defining the critical issues for the healthcare arena: How issues such as access, re-admissions and quality need to be addressed and prioritized for improvement programs
Panelists:
Mark Graban, Best Selling Author, Lean Hospitals
Bill Owad, SVP Operational Excellence, Cardinal Health
Brock Husby, Senior Lean Healthcare Coach, The Altarum Institute
Alan Gleghorn, CEO, Christie Clinic


 

Available
Now
2011 Process Excellence Awards Finalists: Award Winning Lean Applications in Healthcare
Anne Musitano

Following the success in IQPC’s 2011 Process Excellence awards program, Akron Children’s hospital explain the lessons learned on their journey towards Lean improvement.

  • What does an award winning Lean project look like? Akron shares the key success factors to building a lean improvement program.
  • Setting and executing the vision for improvement: What makes a successful Lean project?
  • Building a culture for Lean improvement across the organizations: How to create sustainable engagement.
  • Practical lessons learned from deployment: If I could do it all again!
Speaker:
Anne Musitano , Deployment Leader, Akron Children's Hospital


 

Available
Now
Creating a Lean Culture: Transformational Leadership Lessons Learned When Deploying Lean and Process Improvement
Airica Steed

In this leadership session, Condell Medical Center will share with you how to ensure you have the correct leadership support in place to create a sustainable culture of excellence.

  • Addressing the need for inspirational leadership in the drive for transformational change across your organization
  • What are the essential elements that are needed in order to drive optimal sustainability and success?
  • Analyzing the key features of the successful bottom up approach to Lean and its deployment
Speaker:
Airica Steed, VP of Professional Services and Operations Excellence, Condell Medical Center


 

Available
Now
Carving the Ultimate Performance Improvement Approach for the Healthcare Industry
Wes, Waldo
Dr. Ed Boudreau

Since the mid 1980’s there have been numerous performance improvement methodologies - all touted as the answer for better performance. Whether it was TQM or Crew Resource Management, the performance improvement method du jour seemed to have a lifespan of 18 to 24 months. The question is, how do you sort through these different improvement approaches and make sure your approach generates real results?

This webinar will address some of your key concerns and enable you to truly get the most from your process improvement initiatives through focusing on the sole underlying commonality in approach - the scientific method, as Steven Spears has said about the DNA of the Toyota Production System.

  • Converting TPS to the healthcare industry: Complex business problems are not unlike complex clinical problems in the approach taken to solve them
  • Giving your people the tools to excel: Medical and nursing staffs are already hardwired to solve clinical problems, and this competency can be easily migrated to solving process and organizational problems.
  • Leveraging your natural abilities: Healthcare environments are predisposed toward science and data-based problem solving, so how do you make the most of this advantage?


 

Panelists:
Wes, Waldo, Chief Operating Officer, BMGI
Dr. Ed Boudreau, Senior Client Partner, BMGI


 

Available
Now
Evaluating the Big Dilemma Surrounding Quality, Safety and Cost: Can You Really Have it All?
Jennifer Van Dyke
Doug Sabotin
Anne Musitano

With unsustainable costs of healthcare, it’s becoming increasingly important to lower costs. Patients are demanding better quality of care, and payments are moving to Medicare levels collectively making a balance in priorities and strategy hard to achieve. The only way to consolidate all these issues is to improve processes and move to a more efficient model. In this panel session, key healthcare leaders will discuss how they have tackled the cost vs. quality conundrum:

  • Identifying cost drivers and value delivered: Both quantitative and qualitative
  • Quantifying patient safety and quality: How can value and results be measured against spend?
  • Strategies for lowering cost while increasing quality and safety: How to comply with both organizational needs simultaneously
  • How to ensure that cost cutting initiatives do not hinder your critical delivery goals
Panelists:
Jennifer Van Dyke, Process Improvement Leader, North Western Memorial Hospital
Doug Sabotin, Head of Lean Six Sigma, Columbus Regional Hospital
Anne Musitano , Deployment Leader, Akron Children’s Hospital


 

Available
Now
The Healthcare Value Chain: Driving End-to-end Quality, Safety and Customer Experience in the Healthcare Industry
Bill Owad

In this webinar, attendees will learn:

  • Using Lean to ensure quality of care throughout the entire healthcare supply chain: From product and logistics to the hospital and the patient
  • Improving the supplier hospital partnership: Strategies for driving a shared culture of excellence and supply chain alignment
  • Key points for consideration and how Lean can help deliver critical levels of patient safety at all sections of the value chain
Speaker:
Bill Owad, SVP Operational Excellence, Cardinal Health


 

Available
Now
Fixing Healthcare from the Inside: How the Healthcare Sector Can Generate and Leverage Operational Excellence
Steven Spear
Jayaprakash Gnanam

Across myriad sectors – both private, public and government - some organizations are able to generate far more value with far fewer resources and effort than their rivals. The resulting customer delight generates market leadership despite intense competition. These 'high velocity organizations' consistently win based on their capacity for generating and sustaining broad-based, high speed, relentless improvement and innovation. Even when others are stymied by the complexity of their work and organizations, the leaders run solidly out in front.

In this high energy leadership session Steven Spear will help you reframe the way you look at healthcare provision and how operational innovation can help you drive heightened performance and delivery to the patient:

  • Introducing the capabilities that underpin high velocity organizations: How does this apply to the healthcare sector?
  • Explain how you can also create capacity for relentless, high speed, broad-based improvement and innovation that will drive the healthcare sector to a new level of excellence
  • Explore the role of leadership in generating high velocity in your own organization: How to make the change
Panelists:
Steven Spear, Operational Excellence & Innovation Expert; Author of best selling books, Fixing Healthcare from the Inside and The High Velocity Edge
Jayaprakash Gnanam, Founder & CEO, Lean Six Sigma Experts Corporation


 

Available
Now
Connecting the Dots: The Evolution of Process Improvement from Individual Projects to Portfolios
Jennifer Van Dyke
Krisopher  Goetz

This webinar led by Northwestern Memorial Hospital will discuss how they have evolved their Process Improvement program to:

  • Identify the key areas throughout the patient care journey to focus improvement where it will have the most impact
  • Look at the patient process from admittance to discharge to ensure that the end-to-end process is fully mapped and managed
  • Analyze and improve how individual projects effect the end-to-end process
Panelists:
Jennifer Van Dyke, Process Improvement Leader, North Western Memorial Hospital
Krisopher Goetz, Director Performance & Innovation, North Western Memorial Hospital


 

Available
Now
Minimizing the impact of aging baby boomers on your organization
Ron Wince

Join this webinar to discuss and address one of the biggest challenges in healthcare today – how to enable your health system to adequately cope and deliver to the baby boomer generation.

  • Understand the impact of aging boomers on America's healthcare system, both as patients and employees
  • How to best leverage and focus your process efficiency programs  to help minimize the impact of aging boomers
  • Augment your understanding of how to manage health programs, such as Medicare, effectively to improve patient care without increasing costs
     
Speaker:
Ron Wince, President & CEO, Guidon Performance Solutions


 

Available
Now
The Democratization of Improvement: Iowa Health System’s Blueprint for Delivering Ideal Patient Care
Sal Bognanni

Iowa Health System is building a community of learners by embedding the Scientific Method and structured problem solving into front-line work to identify barriers to ideal patient care. Problems are solved only after directly observing the work, understanding the root cause, and implementing countermeasures which are tested where the work occurs.  The work uses Adaptive Design concepts, as developed by John Kenagy, M.D., based on Steven Spear’s findings of the true DNA in the Toyota Production System.

 

At the completion of this webinar, you will be able to:

  • Understand the value of direct observation of work and the effect this has on patient safety
  • Leverage a scientific method for improvement and structured problem solving to ensure maximum returns on improving care projects
  • Use the A3 tool for driving real-time problem solving: A practical way to harness knowledge, team input and practical solutions for patient care issues
     
Speaker:
Sal Bognanni, Clinical Performance Improvement Director, Iowa Health System


 

Available
Now
Sustaining a Culture of Improvement and Quality: How to Innovate Your Way Out of the 7-year Itch
Doug Sabotin

So you have a culture of improvement and projects underway, but what do you do next? How can you move from the concept of Lean as a tool to lean as a way of working? Join Columbus Regional Hospital to discuss how to:

  • Use Lean and Process Improvement techniques to build a toolkit most suited to your organization in the long-term
  • Keep the workforce engaged to ensure your mature improvement program is sustained at the highest level
  • Keep the momentum and results going once the low hanging fruit has already been captured
     
Speaker:
Doug Sabotin, Head of Lean Six Sigma, Columbus Regional Hospital


 

Available
Now
Using Simulation Modeling for Staffing Planning and Revenue Analysis
Alexander Kolker

In a resource short and cost sensitive arena, making the most of the resources you do have is top priority and integral to a successful delivery model. In this innovative webinar take a look at how you can leverage Lean and simulation modeling to build a best practice plan for excellence in delivery and make sure you are getting the most out of your resources.

  • Applying data and simulation techniques to make truly justified management decisions
  • Giving operational intelligence: Using real-time updates rather than monthly reports to ensure relevance and connection to the clinic operational performance
  • Helping improve operational performance: the use of data and simulation as the key methodology for the decision-making processes for optimized staffing, cost and quality
     
Speaker:
Alexander Kolker, Outcomes Operations Project Manager, Children’s Hospital & Health System, Milwaukee, Wisconsin


 

Available
Now
Optimizing Delivery Critical Turnaround Times: A Case Study on Pharmacy Design
Valentine Boving

With massive costs and non-productive time needed to be stripped out for healthcare organizations around the globe, discover which specific Lean tools can be used to optimise your waste initiatives and improve critical turnaround times.

  • Get immediate impact on the bottom line: Pinpointing your biggest and quick opportunities for waste reduction and reducing turnaround times
  • Using value stream mapping and spaghetti maps to define your processes and improve your efficiency where it matters the most: Practical examples of the most successful projects employed within the Anderson healthcare pharmacy division
  • Using visual management to communicate and understand your critical process flows: Minimizing break points that cause operational disruption and inefficient working practices
  • Utilizing process flow to design a new and unique departmental layout: Getting the department on board to define the end result for maximum engagement and sustainability
     
Speaker:
Valentine Boving, Senior Quality Engineer, Office of Performance Improvement, University of Texas MD Anderson Cancer Center


 

Available
Now
Getting It Right the First Time: Integrating Lean Design Principles to Design Your Facility and Processes for Future Success and Problem Solving
Brock Husby

Too often Lean and process improvement is applied too late in the design process, leaving improvement and changes highly expensive and hard to achieve. This webinar will outline practical approaches and strategies for using Lean early in the design process to avoid the need for costly facility changes and will also examine designing your processes for ongoing process improvement and problem solving.

  • Get your operational layouts and processes right at the beginning: Mapping the perfect end state and then designing it
  • How to get in early to avoid the need for high costs facility changes once the construction has been completed: At what stage should you apply Lean? Are you doing it too late?
  • How to design for flexibility: What will your future hospital look like? And how will your processes and facility need to adapt?
     
Speaker:
Brock Husby, Senior Lean Healthcare Coach, Alatrum Institute


 

Available
Now
The Global Lean Perspective: A Comparison With Lean Applications and Healthcare Development in Europe
Lesley Doherty

This is your chance to view and benchmark against the international healthcare landscape, discussing the emerging challenges, trends and how Lean can help with these issues. Get ready to share experiences and ideas from one of the UK’s pioneering healthcare providers for an accelerated roadmap to improvement success.

  • A comparison of the leading healthcare improvement approaches from around the globe: Lessons learned and strategies for success in a challenging Lean environment.
  • Lessons learned from Bolton NHS: One of the UK Pioneers in Lean improvement.
  • Reflecting on global healthcare policies, reforms and how this is driving improvement strategies: What can the US learn from European approaches?
  • Priorities for improvement: What change initiatives will be set to drive the healthcare sector forward over the next 5 years?



Speaker:
Lesley Doherty, CEO, Bolton NHS (UK)


 

Available
Now
Lean ER: Delivering Effective Patient Care in a Time and Safety Critical Environment
Todd Lammert

The ER process brings added pressure of care needed to be delivered quickly and effectively, and so efficient processes are critical. In this session discover practical strategies to make immediate impact on your ER admission and treatment processes.

  • Reducing clinical risk through Lean tools to increase patient safety
  • Ensuring senior management are involved from the start for quicker results
  • Using Process Mapping to ensure clear objectives are set and delivered
  • Understanding and setting the high level metrics: Defining optimal efficiency and throughput


 

Speaker:
Todd Lammert, Lean Six Sigma Black Belt, Columbus Regional Hospital


 





Act Early... Register Now!

Claim Your Free Bonuses!




To further sweeten this offer, you'll be provided valuable bonuses that you can view at your convenience. These business-building materials are yours for FREE, just by signing up for Lean Healthcare Summit 2011.

 

Bonus
Material #1
Free Copy of The High Velocity Edge
 
The High Velocity
The first 50 registrants will receive a free copy of Steven Spear’s highly acclaimed book The High Velocity Edge - 5 time winner of the Shingo prize award and recent winner of the ASQ Crosby Medal for book contributing significantly to the extension of the philosophy and application of the principles, methods or techniques of quality management.


About the book:
How can some companies perform so well that their industry counterparts are competitors in name only? Although they operate in the same industry, serve the same market, and even use the same suppliers, these extraordinary, high-velocity organizations consistently outperform all the competition—and, more importantly, continually widen their leads.

In The High-Velocity Edge, the reissued edition of five-time Shingo Prize winner Steven J. Spear’s critically acclaimed book Chasing the Rabbit, Spear describes what sets market-dominating companies apart and provides a detailed framework you can leverage to surge to the lead in your own industry. Spear examines the internal operations of dominant organizations across a wide spectrum of industries, from technology to design and from manufacturing to health care.

While he investigates several great operational triumphs, like top-tier teaching hospitals’ fantastic improvements in quality of care, Pratt & Whitney’s competitive gains in jet engine design, and the U.S. Navy’s breakthroughs in inventing and applying nuclear propulsion, The High-Velocity Edge is not just about the adoration of success. It also takes a critical look at some of the operational missteps that have humbled even the most reputable and respected of companies and organizations. The decades-long prominence of Toyota, for example, is contrasted with the many factors leading to the automaker’s sweeping 2010 product recalls. Taken together, these multiple perspectives and in-depth case studies show how to:

  • Build a system of “dynamic discovery” designed to reveal operational problems and weaknesses as they arise
  • Attack and solve problems when and where they occur, converting weaknesses into strengths
  • Disseminate knowledge gained from solving local problems throughout the company as a whole
  • Create managers invested in developing everyone’s capacity to continually innovate and improve Whatever kind of organizations you operate, mastery of these four key capabilities will put you on the fast track to operational excellence, where you will generate faster, better results - using less capital and fewer resources.

Apply the lessons of Steven J. Spear and gain a high-velocity edge over every competitor in your industry.



 



FAQ's



1. I can't make some of these sessions. Will I be able to get a copy?
Yes. This event is designed so that if you can't attend some presentations, ALL sessions will be made available on-demand so that you can view it at your convenience. Even if you do attend the live sessions, you will get access to all the recordings to keep for your own use.

2. When are the sessions being offered?
The sessions are outlined below for your convenience. Remember...if you can't make it, don't worry; you will still get access to the recording so you won't miss a thing!

  • Tuesday, March 15, 2011, 12pm Eastern
  • Tuesday, March 15, 2011, 1:15pm Eastern
  • Thursday, March 17, 2011, 12pm Eastern
  • Thursday, March 17, 2011, 1:15 Eastern
  • Tuesday, March 22, 2011, 12pm Eastern
  • Tuesday, March 22, 2011, 1:15pm Eastern
  • Thursday, March 24, 2011, 12pm Eastern
  • Thursday, March 24, 2011, 1:15pm Eastern
  • Tuesday, March 29, 2011, 12pm Eastern
  • Tuesday, March 29, 2011, 1:15pm Eastern
  • Thursday, March 31, 2011, 12pm Eastern
  • Thursday, March 31, 2011, 1:15pm Eastern
  • Tuesday, April 5, 2011, 12pm Eastern
  • Tuesday, April 5, 2011, 1:15pm Eastern
  • Thursday, April 7, 2011, 12pm Eastern
  • Thursday, April 7, 2011, 1:15pm Eastern

3. Will the PowerPoints be available?
All registrants will receive a PDF copy of the PowerPoints prior to each session.

4. When can we get the bonus materials?
Bonus materials are distributed upon registration. You will receive a confirmation letter containing this content.

5. Where is the event?
The event is located from the comforts of your home or office. No hassle of travel or accommodation expenses.

6. How long is each session?
Each session is 1 hour in length. There will be a 15 minute break between each session that will give you the chance to network with those in your session and ask the presenter questions.

7. How do you ask questions during the sessions?
For LIVE sessions, the speakers and attendees are set up with LIVE chat, that way the speaker can directly address any questions you may have pertaining to their presentation. For on-demand sessions, you may visit our interactive LinkedIn Group for this event and catch up on anything you might have missed and ask questions of the speakers and your fellow peers.

8. Can I just buy certain sessions without purchasing the whole event?
Individual session sales are not available. The all-access pass gives you admittance to all 16 sessions plus all additional bonus materials. Not to mention the incredible networking opportunity that you will be able to continue post event.

9. What if I have technical questions or any other type of questions, who do I contact?
Should you have any technical difficulties or any questions about the event, you may send an email to customer support at customerservice@PEXNetwork.com or call us at 877-711-2986 and we will respond immediately to your inquiry.





So get ready to make Lean transform your healthcare delivery this 2011!

Make sure that you have everything you need to ensure your organization is fit to deliver the best of the best in service and quality for less than you ever thought possible. In an industry as critical as healthcare, now is the time to act – tomorrow might be to late.

It’s your ticket to success and I look forward to hearing feedback on the results you achieve.

Act now—and register yourself—and a team of key people today!


Megan James
Portfolio Director
Process Excellence Network

P.S. Don't forget! We have made all the sessions available, on-demand, at no extra cost. You'll never miss a thing!





Check out the Early Bird Sale!!



For a limited time...Act Now and save. Gain access to this expert event for just $295.
This offer expires February 18th.

If you learn just one strategy on how to leverage Lean and process improvement over the next 12 months then the investment will more than have paid for itself.

Don't Delay! Register today and take advantage of this great savings!

Still have questions?? Call us at 877-711-2986 or email us at customerservice@PEXNetwork.com and we will respond immediately to your inquiry.

This unique opportunity gives you the chance to learn from the industry's most knowledgeable experts. The future of your healthcare organization is now in your hands!

Act now and secure your spot today!





Register for this Online Event


Register between now and February 18th, 2011 and SAVE!

 

Pricing

 
Early Bird Savings
Register by
February 18, 2011
Standard Price
Register After
February 18, 2011
All Access: Includes 16 Webinar Sessions both LIVE & On-Demand
$295
$495


Already a member? Sign In
All fields are required.
First Name
 
Last Name
Address
 
2nd Address
City
 
Country
Zip
 
State
Email
 
Phone
Job Title
 
Company




Add Another Delegate


Registration for online events also gives you free membership to the Process Excellence Network Community. You need this membership to access the online event and it also provides year round information, ideas and interviews from industry leaders plus online networking opportunities!

Payment Policy: Payment is due in full at the time of registration. Your registration will not be confirmed until payment is received and may be subject to cancellation. Discounts cannot be combined and do not apply to registrations that have already been processed.

For IQPC's Cancellation, Postponement and Substitution Policy, please visit
www.iqpc.com/cancellation

©2014 IQPC. All Rights Reserved. Use of this site constitutes acceptance of our Privacy Policy. The format, design, content and arrangement of this site constitute a trademark of IQPC. Unauthorized reproduction will be actionable under the Lanham Act and common law principles. By registering for this event you will become a member of Process Excellence Network.



Not a member? Sign Up

Reasons for Joining

    Address your challenges through knowledge sharing with peers from our global network of specialists.

    Benchmark your business initiatives with the who's who in the field.

    Hear from industry pioneers how to maximize ROI in today's challenging economy.

    And best of all It's FREE!
Sign in using your existing
Process Excellence Network account
Username or Email:

Each license is for a term of six (6) months, beginning on the date on which the online event starts, unless another term is specified in the booking confirmation. Access to the event (i) is restricted by IP address to one user per registration; (ii) is intended only for each registrant's individual use; and (iii) may not be shared with other persons or entities, either internally or externally. Should the client attempt to exceed the scope of the license, the client acknowledges that IQPC reserves the right to any course of action up to and including the invoicing the client for non-authorized access and seeking of damages against the Client.

About The Organizer

Process Excellence Network facilitates access to a wealth of relevant content for Process Excellence, Lean, and Six Sigma practitioners. Further enhanced with an online community of your peers, we will provide you with the tools and resources to help you perform more effective and efficiently, while enhancing the quality operations within your organization.

As our industry becomes more and more dependent on the web for information, Process Excellence Network has been developed to provide six sigma professionals with instant access to information. Leveraging our strength and foundation in education, IQPC and Process Excellence Network are uniquely positioned to provide a comprehensive library of Webinars, online events, and additional educational material, as well as exclusive content from leaders in the industry.

For sponsorship opportunities, contact Bertan.Halil@iqpc.co.uk




Share to Facebook Share to Twitter Share to LinkedIn More... Print

Want access to a global audience?
Watch to see why leading companies are using
online events to demonstrate thought leadership
in the eyes of a global prospect base.



For more information call +44 20 7368 9811
or email us: Vanessa.lovatt@iqpc.com

Mark Graban

Lean Hospitals

Mark Graban is a Senior Fellow with the Lean Enterprise Institute and the author of the Shingo Prize-winning Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction . He is the founder and lead contributor of LeanBlog.org, and has worked closely with the Lean healthcare world since January 2005. Mark's mission is to apply Lean and Toyota Production System principles to help build strong organizations, to improve quality of care and patient safety, to improve the customer/patient experience, and to help the development of employees.

Speaking on: Extraordinary Times for the Healthcare Industry: Are You Ready For It?

 

Bill Owad

Cardinal Health

As SVP Operational Excellence Bill is responsible for the development and implementation of an enterprise approach to operational excellence and the pursuit of becoming a “Lean” enterprise. Bill also acts as an executive sponsor for the Lean Enterprise Institute (LEI) Partner’s Program, the Healthcare Value Leaders Network, the Ohio State University Fisher College Center for Operational Excellence and the Conference Board Quality Council. During his role he served as the primary architect of the company’s enterprise-wide deployment of Lean Six Sigma, which, in 3 years, yielded significant improvements in customer loyalty, employee engagement, operational performance and working capital utilization.

Speaking on: Extraordinary Times for the Healthcare Industry: Are You Ready For It?

The Healthcare Value Chain: Driving End-to-end Quality, Safety and Customer Experience in the Healthcare Industry

 

Brock Husby

The Altarum Institute

Brock is a Senior Lean Healthcare Coach at the Altarum Institute, Ph.D. Candidate in Industrial & Operations Engineering at the University of Michigan College of Engineering, and national and international speaker on a variety of topics related to Lean Healthcare. He has worked as a Lean VSM and Kaizen event facilitator at a variety of different healthcare facilities, from level-1 trauma center safety-net hospitals and clinics to community and regional hospital systems, as well as an instructor for the University of Michigan Practicum in Healthcare Systems Engineering Senior Design Course. Brock has significant experience in Lean healthcare research, facilitation, coaching, training, strategy, analysis, and implementation and is the founder and manager of the LinkedIn “Lean & Toyota Production System Healthcare Professionals” group with over 750 members.

Speaking on: Extraordinary Times for the Healthcare Industry: Are You Ready For It?

 

Alan Gleghorn

Christie Clinic

Alan has more than 30 years of progressive health care experience. He started his career in the medical field as a paramedic/patient care specialist with the United States Army. After this, he served in executive leadership roles in several different health care entities. Alan joined Christie Clinic as CEOfficer in 1999. At Christie, he has led a cultural transformation committed to developing strong leaders throughout the organization and initiated the clinic’s Lean journey.

Speaking on: Extraordinary Times for the Healthcare Industry: Are You Ready For It?

 

Anne Musitano

Akron Children's Hospital

Anne Musitano, RPh, PharmD, BB, MBOE, is a Lean Six Sigma Project Leader and Pharmacist at Akron Children’s Hospital. Anne graduated from The Ohio State University in 2001 with a Bachelor’s of Pharmacy, a Doctor of Pharmacy (PharmD) in 2008, and a Masters in Business Operational Excellence (MBOE) in 2010. Anne also completed a three-week Green Belt training program at Johns Hopkins University, a one week Lean course through Joan Wellman and Associates, Inc., and received her Black Belt from OSU in 2010. In October 2008, Anne joined the Center for Operations Excellence full time at Akron Children’s Hospital.

Speaking on: 2011 Process Excellence Awards Finalists: Award Winning Lean Applications in Healthcare

Evaluating the Big Dilemma Surrounding Quality, Safety and Cost: Can You Really Have it All?

 

Airica Steed

Condell Medical Center

Airica Steed, RN, BSN, MBA, is the Vice President of Professional Services for Advocate Healthcare – Condell Medical Center based in Libertyville, Illinois. She has a solid combination of executive leadership, business operations, and multi-disciplinary consulting background leveraging Lean, Six Sigma, Malcolm Baldrige framework, service excellence, and change & thought leadership principles. As an part of this role she is integral in mobilizing large scale change initiatives at the grassroots level, resulting in solid profitable growth, innovative cost management strategies, leadership development, and service excellence.

Speaking on: Creating a Lean Culture: Transformational Leadership Lessons Learned When Deploying Lean and Process Improvement

 

Wes, Waldo

BMGI

Wes Waldo is the COO for BMGI and a certified Lean Master with more than a fifteen years of quality, operations management and process improvement experience in diverse environments. He has lead and mentored hundreds of Kaizen events and Hoshin Planning sessions and will share real world examples on what went well and even more importantly, what went wrong. Wes co-authored the BMGI book A Team Leader's Guide to Kaizen Events, and is a contributor to the Idiot's Guide to Lean Six Sigma.

Speaking on: Carving the Ultimate Performance Improvement Approach for the Healthcare Industry

 

Dr. Ed Boudreau

BMGI

Dr. Edward Boudreau began his career more than 30 years ago as a US Army physician, and then practiced in a number of different hospitals, most recently St. Ann's Hospital in Columbus, Ohio. Dr. Boudreau has also served on the executive staff of the Mount Carmel Health System, and as President of a 40 physician emergency medicine practice. Dr. Boudreau also became a Six Sigma Black Belt as part of Mount Carmel's benchmark Six Sigma implementation. When not working with BMGI clients, Dr. Boudreau continues to actively practice medicine by serving in St. Ann's Emergency Department. Keeping his clinical skills current enables him to provide a unique perspective and remarkable credibility when coaching BMGI's health care clients through their Performance Excellence implementations.

Speaking on: Carving the Ultimate Performance Improvement Approach for the Healthcare Industry

 

Jennifer Van Dyke

North Western Memorial Hospital

As a Process Improvement Leader Jennifer uses Six Sigma and Lean methodologies to improve processes at NMH. Key projects include: reducing DVT/PE rates, developing a process to pre-register outpatients at the time of scheduling, decreasing late charges associated with OR supplies, improving OR communication, and improving the process for inpatient stroke codes. Prior to joining NMH, Jennifer worked as a Healthcare Revenue Cycle Consultant for both BearingPoint and Arthur Andersen. Some of her projects included: project lead for an Epic ADT/Prelude system implementation, re-designed patient access processes for outpatient services, facilitated a revenue cycle system selection, and provided accounts receivable management.

Speaking on: Evaluating the Big Dilemma Surrounding Quality, Safety and Cost: Can You Really Have it All?

Connecting the Dots: The Evolution of Process Improvement from Individual Projects to Portfolios

 

Doug Sabotin

Columbus Regional Hospital

Doug Sabotin is the Head of Lean Six Sigma for Columbus Regional Hospital.

Speaking on: Evaluating the Big Dilemma Surrounding Quality, Safety and Cost: Can You Really Have it All?

Sustaining a Culture of Improvement and Quality: How to Innovate Your Way Out of the 7-year Itch

 

Steven Spear

Fixing Healthcare from the Inside and The High Velocity Edge

Steven J. Spear is the author of Chasing the Rabbit: How Market Leaders Outdistance the Competition (re released as The High Velocity Edge) and is a Senior Lecturer at MIT. Five-time Shingo Prize and McKinsey award winner, Spear’s “Decoding the DNA of the Toyota Production System” and “Learning to Lead at Toyota,” are part of the Lean manufacturing canon. His book Fixing Healthcare from the Inside, Today and articles in Annuals of Internal Medicine and Academic Medicine have been on the forefront in health care improvement.

Speaking on: Fixing Healthcare from the Inside: How the Healthcare Sector Can Generate and Leverage Operational Excellence

 

Jayaprakash Gnanam

Lean Six Sigma Experts Corporation

Jayaprakash (JP) Gnanam is the Founder and CEO of LSSE – Lean Six Sigma Experts Corporation, a training and consulting organization based in the US with offices in India and UK. He has extensive experience in implementing Lean Six Sigma in the US, Europe and South America. He has held almost all Lean Six Sigma roles in various multinational companies over the last decade ranging from Lean Engineer to Global Director of Lean Six Sigma. Before founding LSSE, he was global director of Lean Six Sigma, where he successfully implemented Lean Six Sigma initiatives in 18 sites located in 3 countries. He is a Certified Lean Six Sigma Master Black Belt, Certified Lean Trainer/Practitioner, ASQ Certified Black Belt, ASQ Certified Quality Engineer and ASQ Certified Manager of Quality and Organizational Excellence.

Speaking on: Fixing Healthcare from the Inside: How the Healthcare Sector Can Generate and Leverage Operational Excellence

 

Krisopher Goetz

North Western Memorial Hospital

As the Operations Director, Kris directs the development and execution of quality improvement portfolios within patient care, and is accountable for operational and financial performance. While at the hospital, he has led more than 10 DMAIC and Lean projects and co-facilitated the cadre of process improvement training classes. His recent publications include articles on reducing pressure ulcers, increasing the accuracy of blood loss estimation during postpartum hemorrhage, and implementing high reliability principles in risk management arenas. Prior to joining NMH, Goetz spent five years as a consultant where he guided operational and quality improvements at hospitals nationwide.

Speaking on: Connecting the Dots: The Evolution of Process Improvement from Individual Projects to Portfolios

 

Ron Wince

Guidon Performance Solutions

Ron Wince has overseen the start-up and growth of Guidon Performance Solutions to a full-service business process excellence and technology consulting firm. As president and chief executive officer, he uses his nearly two decades of experience to help enhance business results and garner customer satisfaction for the company’s growing client roster. Ron is widely recognized as an innovator and thought leader in the areas of business performance improvement, cultural transformation, strategy development & deployment, and leadership development.

Speaking on: Minimizing the impact of aging baby boomers on your organization

 

Sal Bognanni

Iowa Health System

Sal Bognanni is the Executive Director of the Center for Clinical Transformation for the Iowa Health System. He is responsible for the design and deployment of system-wide strategies for improving the quality and safety in this eight-hospital system. He has a Masters in Health Administration from the University of Michigan.

Speaking on: The Democratization of Improvement: Iowa Health System’s Blueprint for Delivering Ideal Patient Care

 

Alexander Kolker

Children’s Hospital & Health System, Milwaukee, Wisconsin

Alexander Kolker has many years of practical experience in quantitative methods for healthcare management, such as hospital capacity expansion planning, system-wide patient flow optimization, staffing planning, forecasting trends and market expansion analysis. He widely applies process simulation and other advanced analytical and computer methodologies to analyze different scenarios for allocation resources that result in the most effective operational solutions. He serves on the Review Boards of Healthcare Management Science and Journal of Medical System and is the editor of the book Management Engineering for Effective Healthcare Delivery: Principles and Applications.

Speaking on: Using Simulation Modeling for Staffing Planning and Revenue Analysis

 

Valentine Boving

University of Texas MD Anderson Cancer Center

Valentine Boving is a Senior Quality Engineer at the University of Texas MD Anderson Cancer Center (MDACC) facilitating teams to improve patient flow and safety throughout the institution. Prior to healthcare, she has worked with the clinics, the ICU, and Pediatrics to reduce wait times for patients to see their providers and to increase room utilization. In addition to her extensive work with the Pharmacy’s expansion, she strives to improve customer survey results through strategic planning, and to reduce medication administration errors.

Speaking on: Optimizing Delivery Critical Turnaround Times: A Case Study on Pharmacy Design

 

Brock Husby

Alatrum Institute

Brock Husby is a Senior Lean Healthcare Coach at the Altarum Institute, Ph.D. He has worked as a Lean VSM and Kaizen event facilitator at a variety of different healthcare facilities, from level-1 trauma center safety-net hospitals and clinics to community and regional hospital systems, as well as an instructor for the University of Michigan Practicum in Healthcare Systems Engineering Senior Design Course. Brock has significant experience in Lean healthcare research, facilitation, coaching, training, strategy, analysis, and implementation. He is also the founder and manager of the LinkedIn “Lean & Toyota Production System Healthcare Professionals” group with over 750 members, which is a group created to foster collaboration and discussion of issues and opportunities in this field.

Speaking on: Getting It Right the First Time: Integrating Lean Design Principles to Design Your Facility and Processes for Future Success and Problem Solving

 

Lesley Doherty

Bolton NHS (UK)

Lesley first became a Director of Nursing in 1998 at Burnley Health Care a district general trust that also provided mental health and community services. In early 2003 she undertook a secondment to the Department of Health leading on nursing recruitment and retention, she was appointed to Bolton Hospitals NHS Trust as Director of Nursing later that year. In her role as Director of Nursing and Performance. Improvement she carried out the day to day operational management and leadership for the Trust. The Trusts management ethos and aims are underpinned by the principles of Lean methodology. Lesley has recently been appointed as Chief Executive of the Trust.

Speaking on: The Global Lean Perspective: A Comparison With Lean Applications and Healthcare Development in Europe

 

Todd Lammert

Columbus Regional Hospital

Todd Lammert is a Lean Six Sigma Black Belt for Columbus Regional Hospital.

Speaking on: Lean ER: Delivering Effective Patient Care in a Time and Safety Critical Environment